FAQ

1. How do I customize my banner?

You can select size, material, and upload your design directly on the product page using our customization tool.

2. Can I upload my own artwork?

Yes, you can upload your own design files in formats such as PDF, JPG, PNG, or AI.

3. What if I don’t have a design?

Our team can assist you with basic design support. Contact us for details.

4. How long does production take?

Production typically takes 7 business days, depending on the product.

5. Do you offer bulk discounts?

Yes, we offer competitive pricing for bulk orders. Please contact us for a quote.

6. Can I track my order?

Yes, tracking information will be provided once your order is shipped.

7. What if I receive a damaged product?

Please contact us within 7 days with photos, and we will resolve the issue promptly.