Return & Refund Policy

Due to the custom nature of our products, returns are limited.

Custom Products

All custom-made items are non-refundable unless:

  • The product is defective
  • There is a printing error caused by us

Damaged or Incorrect Orders

If you receive a damaged or incorrect item:

  • Contact us within 7 days
  • Provide photos as proof

We will offer a replacement or refund where applicable.

Order Changes & Cancellations

Orders may be modified or canceled within 12 hours of purchase. After production begins, changes are not possible.

Refund Processing

Approved refunds will be processed within 5–10 business days.

For assistance, contact: support@banexy.com.com