Return & Refund Policy
Due to the custom nature of our products, returns are limited.
Custom Products
All custom-made items are non-refundable unless:
- The product is defective
- There is a printing error caused by us
Damaged or Incorrect Orders
If you receive a damaged or incorrect item:
- Contact us within 7 days
- Provide photos as proof
We will offer a replacement or refund where applicable.
Order Changes & Cancellations
Orders may be modified or canceled within 12 hours of purchase. After production begins, changes are not possible.
Refund Processing
Approved refunds will be processed within 5–10 business days.
For assistance, contact: support@banexy.com.com
